Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 16, 2026     Q & A: 127 Questions and Answers

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Nonprofit Cloud Setup22%- Enable features and manage permissions
- Set up program and case management
- Configure stakeholder management
Nonprofit Cloud Feature Configuration35%- Configure fundraising management
- Configure grantmaking functionality
- Configure program management and outcomes
Analytics and Reporting11%- Measure impact and program outcomes
- Design nonprofit-specific reports and dashboards
Implementation Strategies18%- Apply governance and change management
- Define testing and deployment strategies
- Manage consulting engagement lifecycle
Integration and Data Management15%- Select data and integration tools
- Manage duplicates and data quality
- Plan data migration and governance
Solution Design32%- Align business processes to data model and features
- Recommend use of industry common features
- Evaluate Nonprofit Cloud, platform and third-party solutions

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Include configuration instructions on each story.
B) Align each story to the implementation vision.
C) Associate an epic to each story.
D) Assign a priority to each story.


2. A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations. What are two considerations the nonprofit should take into account before making the switch? (Choose 2)

A) Data Loader is required to revert to Legacy Recurring Donations.
B) Enhanced Recurring Donations introduces a new custom object.
C) Reverting to Legacy Recurring Donations is unsupported.
D) All existing integrations should be reviewed for compatibility.


3. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A) Elevate
B) Send List Email
C) Account Engagement
D) Email-to-Case


4. A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records. What should the consultant recommend implementing?

A) Duplicate Jobs
B) Matching Rules
C) Duplicate Rules
D) Scheduled Apex Jobs


5. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The Sharing Rules are missing for the Fundraising objects.
B) The Permission Set License is unassigned.
C) The custom Tabs have not been created for the Fundraising objects.


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: C,D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: B

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