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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
| Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. Cloud Kicks wantsto represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?
A) Path
B) Progress indicator
C) Scoped Tabs
D) Activity Timeline
2. What are Salesforce core design principles when making design decisions?
A) Emphasis, Alignment. Consistency, Beauty
B) Emphasis, Efficiency, Repetition, Proportion
C) Clarity, Efficiency, Consistency, Beauty
D) Clarity, Efficiency, Balance, Proportion
3. A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.
Which Usability Heunstic is being used in this case?
A) Error diagnosis and recovery
B) User Control and Freedom
C) Visibility of system status
4. A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviewsthe designers finds there is no clear consistent sale process What should the designer do next
A) recommend field level validation to ensure users are entering the correct data
B) lock the findings and move forward with presenting possible solutions
C) conduct a workshop with stakeholders to align on correct state and build consenses
D) Tell the customer they need to improve operations before anywork can be done
5. Which feature is provided in the Salesforce Lightning Design System (SLDS) for designers and developers?
A) Semantic and accessible component markup
B) A library of Lightning Web Components
C) ES6 JavaScript modules and plugins
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |




