Microsoft 070-685 : Pro: Windows 7, Enterprise Desktop Support Technician

  • Exam Code: 070-685
  • Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
  • Updated: Jul 22, 2026     Q & A: 191 Questions and Answers

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What are the advantages of Windows 7 Enterprise Desktop Support Technician Exam

  • If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
  • A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Microsoft Windows 7 Enterprise Desktop Support Technician certification, they can be guaranteed that a candidate has achieved a certain level of competence.
  • When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Windows 7 Enterprise Desktop Support Technician.
  • After completing the Windows 7 Enterprise Desktop Support Technician certification, Candidate becomes a solid, well-rounded Microsoft Certified Desktop Support Technician.

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Salary of Microsoft Certified Desktop Support Technician Professional

The average Salary of a Microsoft Certified Desktop Support Technician

  • England - 62061 POUND
  • Europe - 70204 EURO
  • India - 5762957 INR
  • United State - 76409 USD

Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

Microsoft 070-685 Exam Syllabus Topics:

SectionObjectives
Resolve Operating System Issues- Troubleshoot performance issues
- Troubleshoot startup and boot issues
- Troubleshoot system security and update issues
Identify and Resolve New Windows 7 Desktop Support Issues- Resolve hardware and device driver issues
- Resolve application compatibility issues
- Resolve operating system installation and upgrade issues
Resolve Software Configuration Issues- Resolve issues with Internet Explorer and networking applications
- Resolve issues with desktop applications
- Resolve issues with Windows settings and features
Support Mobile Users- Resolve offline files and synchronization issues
- Configure and troubleshoot mobile devices
- Resolve remote connectivity issues
Resolve Security Issues- Resolve user account and permissions issues
- Resolve malware and security configuration issues
- Resolve authentication and access issues
Resolve Network Connectivity Issues- Troubleshoot wireless networking issues
- Resolve remote access and domain connectivity issues
- Troubleshoot TCP/IP connectivity

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