BlackBerry BCP-240 : BlackBerry 10 Support Specialist

  • Exam Code: BCP-240
  • Exam Name: BlackBerry 10 Support Specialist
  • Updated: Sep 09, 2026     Q & A: 100 Questions and Answers

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BlackBerry BCP-240 Exam Syllabus Topics:

SectionObjectives
BlackBerry 10 OS Fundamentals- BlackBerry 10 architecture and components
- Core OS features and navigation
Enterprise Mobility and BES10- Device activation and provisioning
- BlackBerry Enterprise Service 10 (BES10) overview
Device Configuration and Troubleshooting- Connectivity and network configuration
- Common device issues and diagnostics
Applications and Productivity- Application management and deployment
- Email and messaging setup
Security and Policy Management- IT policy configuration and enforcement
- Security model of BlackBerry 10

BlackBerry 10 Support Specialist Sample Questions:

Question #1

Which of the following is a valid way to delete user installed applications?

  • A. Tap and hold on any application on the home screen to be able to delete or move an application.
  • B. Use the BlackBerry Link to delete applications using the Wi-Fi link.
  • C. Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
  • D. Use the BlackBerry Desktop Manager to delete applications.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Where on the BlackBerry should an end user be directed to learn the different swipe gestures?

  • A. About Menu in Device Settings
  • B. The Hub
  • C. Learn How Menu items in Setup
  • D. Language and Input in Device Settings
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

A user who does not have Roaming services would like to get data while travelling at no cost. What service needs to be enabled to access Hot Spots?

  • A. International Roaming
  • B. Cellular connection
  • C. Wi-Fi
  • D. Bluetooth
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?

  • A. Add home Wi-Fi in the Network connections
  • B. Add the corporate VPN profile
  • C. Turn on the BlackBerry Device cellular radio
  • D. Re-configure the Email profile
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

When a user tries to delete an application, there is no trash bin icon. What type of application is this?

  • A. Enterprise Java application
  • B. Core BlackBerry 7 (BB7) application
  • C. Third-Party BlackBerry Application
  • D. Core BlackBerry 10 (BB10) application
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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