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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Proof of Concept (PoC) and Handover | - Transition from presales to delivery teams - Planning and executing PoC activities |
| Solution Design and Proposal Development | - Designing tailored service solutions - Developing service proposals and pricing considerations |
| Presales Service Fundamentals | - Presales workflows and customer engagement basics - Role and principles of presales services |
| Presentation and Competitive Positioning | - Competitive analysis of service solutions - Delivering effective presentations and demonstrations |
| Customer Needs Analysis | - Techniques for gathering and documenting customer requirements - Translating requirements into solution options |
| Huawei Service Portfolio and Solutions | - Overview of Huawei enterprise service offerings - Mapping services to customer scenarios |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
When a customer purchases and maintains a set of S5500T storage devices, the main control frame is allowed to purchase gold + maintenance package, and the hard disk frame is allowed to purchase standard + maintenance package.
- A. False
- B. True
Correct Answer: A 🗳️
Which service offering is not included in the ICT infrastructure integration services category in the UniSTAR SCT configurator?
- A. Disaster recovery and backup services
- B. Video Conferencing Assurance Service
- C. Media retention service
- D. IP Network Solution Implementation Services
Correct Answer: C 🗳️
What is not included in the content of the cloud infrastructure solution implementation service?
- A. Implementation and co-commissioning services
- B. Business issuance
- C. Consult planning
- D. Verify the service
Correct Answer: C 🗳️
quality management PDCA refers to planning, implementation, inspection, disposal.
- A. False
- B. True
Correct Answer: B 🗳️
Which maintenance services include 2 times/year equipment health check service? (Multiple choice)
- A. silver medal
- B. Standard+
- C. Gold+
- D. Platinum+
- E. gold medal
- F. Silver+
Correct Answer: C,D,F 🗳️




