About Prep4sures Cisco 500-052 Exam
Cisco 500-052 Exam Certification Details:
| Number of Questions | 45-55 |
| Exam Code | 500-052 UCCXD |
| Exam Price | $300 USD |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Exam Registration | PEARSON VUE |
| Sample Questions | Cisco 500-052 Sample Questions |
| Duration | 60 minutes |
| Passing Score | Variable (750-850 / 1000 Approx.) |
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The benefit in Obtaining the 500-052 Exam Certification
- Cisco IP Contact Center Express Specialist will be confident and stand different from others as their skills are more trained than non-certified professionals.
- Cisco IP Contact Center Express Specialist Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Cisco IP Contact Center Express Specialist have more useful and relevant networks that help them in setting career goals for themselves. Cisco IP Contact Center Express Specialist Certification provide them with the right career direction than non certified usually are unable to get.
- Cisco IP Contact Center Express Specialist Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
- Cisco IP Contact Center Express Specialist have the knowledge to use the tools to complete the task efficiently and cost-effectively than the other non-certified professionals lack in doing so.
- Cisco IP Contact Center Express Specialist is distinguished among competitors. Cisco IP Contact Center Express Specialist certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
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500-052 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Cisco 500-052 exam dumps will include the following topics:
- Implement a Cisco Unified Contact Center Express System 40%
- Operate a Cisco Unified Contact Center Express System 28%
- Design a Cisco Unified Contact Center Express System Deployment 32%
Cisco 500-052 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IVR and Scripting | - Cisco Unified CCX scripting fundamentals - Prompt management and localization - IVR call flow design |
| Agent and Desktop Integration | - Agent skill-based routing - Cisco Finesse configuration - Supervisor and reporting tools |
| UCCX Architecture and Components | - Integration with Cisco Unified Communications Manager (CUCM) - System sizing and deployment models - Cisco Unified Contact Center Express architecture overview |
| Administration and Troubleshooting | - Common deployment issues and resolution - System administration tasks - Monitoring and logging |
| Call Routing and Call Flows | - Contact service queues and triggers - Dial plan integration - Basic and advanced call routing concepts |




