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Avaya 6201.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Communication Manager Core Configuration | - Station and endpoint administration
|
| Avaya Call Management System (CMS) Implementation | - CMS architecture and data collection
|
| Avaya Contact Center Integration | - Contact center call flow design
|
Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
In an active Expert Agent Selection (EAS) environment, what is each hunt group known as?
- A. Split
- B. Agent
- C. Vector
- D. Skill
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
Which Communication Manager SAT command provides a list of vectors that contain a specific variable?
- A. display variables
- B. List trace variables
- C. list usage variable
- D. Monitor variables
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To configure the eri0 network device on CMS, which set of Solaris files, must be edited?
- A. /net/eri0 and/net/netmasks
- B. /etc/hostname. Eri0 and /etc/netmasks
- C. /cms/install/net use and /cms/install/netboo.eri0
- D. /dev/eri0 and /dev/hostname.eri0
What is the term of an extension that routes calls to specific vector?
- A. Routing Directory Number (RDN)
- B. Vector Routing Number (VRN)
- C. Hunt Group Number (HGN)
- D. Vector Directory Number (VDN)
The CMS has been checked and the link to the CM is down. The message shown in the log is "PBX switch mismatch. Check the switch setup".
What does this message mean?
- A. The wrong Communication Manager version on the CMS has been selected.
- B. The wrong CMS has been installed and the correct server needs to be ordered.
- C. This message can be ignored as it is not the reason the link is down.
- D. The wrong type of Communication Manager has been installed and the correct server will need to be ordered.
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
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