Avaya 72201T : Avaya Aura Core Components Support

  • Exam Code: 72201T
  • Exam Name: Avaya Aura Core Components Support
  • Updated: Oct 08, 2026     Q & A: 100 Questions and Answers

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Avaya 72201T Exam Syllabus Topics:

SectionWeightObjectives
Avaya Aura Communication Manager20-25%- Configuration and administration
- Call processing and routing
- Feature management and maintenance
Troubleshooting and System Support10-15%- Performance monitoring and health checks
- Common fault resolution
- Log analysis and diagnostic tools
Messaging and Media Services10-15%- Avaya Aura Messaging configuration
- Media Server components and DSP resources
- Audio/video integration and media handling
Avaya Aura Architecture and Platform Overview10-15%- System platform positioning and deployment models
- Core component relationships and functions
- Architecture components and integration
Avaya Aura System Manager15-20%- Inventory and user management
- Certificate and security management
- Software updates and system maintenance
Avaya Aura Session Manager20-25%- Entity and adaptation module setup
- Session management and dial patterns
- SIP routing and policy configuration

Avaya Aura Core Components Support Sample Questions:

Question #1

A customer states they are having voice quality issues when they make calls over a WAN link.
You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

  • A. monitor station qos xxxx, where XXXX is the station number
  • B. list trace station xxxx, where XXXX is the station number.
  • C. list monitor qos
  • D. status station qos xxxx, where XXXX is the station number
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.
What should be done by the system administrator in CM to allow Avaya services to login and support the platform?

  • A. EASGManage -turnonEASG
  • B. EASGManage -disableEASG
  • C. EASGManage -enableEASG
  • D. EASGTurnOn
  • E. It is not necessary to do something. Avaya Services can access by default
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

What is the function of a Virtual Network Region?

  • A. It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.
  • B. It allows Inter-Gateway Alternate Routing (IGAR).
  • C. It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.
  • D. It makes DSP resources available in other Network Regions.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Which statement describes the steps to save the traceSM log file?

  • A. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
  • B. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
  • C. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
  • D. Execute traceSM -w <filename>.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server.
Given the following actions:
1. Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
2. SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
3. Session Manager verifies SIP user 1011111 In the SIP registry and authenticates It. Session Manager checks the SIP user's profile for sequenced applications and (in this example) routes the request to Communication Manager.
4. If Endpoints negotiate codecs and media and RTP is sent between endpoints.
5. Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.
If 1011111 makes a call to 1011112, in which order will the actions take place?

  • A. 2,3,5,4, 1
  • B. 2, 3, 1,4, 5
  • C. 2,1,3,5,4
  • D. 2,3,5,1,4
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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