Apple 9L0-415 : OS X Support Essentials 10.9

  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Jun 02, 2026     Q & A: 218 Questions and Answers

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Apple OS X Support Essentials 10.9 Sample Questions:

1. OS X uses built-in generic drivers based on each device class. For example, there are generic drivers for scanners and printers that can be used instead of official third-party drivers.

A) How does network service order affect network connectivity?
B) How does OS X support third-party devices without needing third-party device drivers?
C) What are some known issues that arise when connecting to network file services?
D) How does OS X use dynamic network service discovery protocols to access network services?


2. The Font Book application shows a small dot next to the name of any font that has duplicate resources.

A) How is 802.1X configured on OS X systems?
B) How can you limit the use of Location Services?
C) How can you identify duplicate fonts?
D) What happens during user logout?


3. Each primary stage of system initialization can be indicated by the following: firmware, startup chime or bright flash of the power-on light, followed by a light gray screen on the primary display; booter, a dark gray Apple logo on the primary display; kernel, a small dark gray spinning gear or spinning earth icon below the Apple logo; and system launchd, a white screen on all displays followed by the login screen.

A) Why does the Finder hide certain folders at the root of the system volume?
B) What are the primary system initialization stages in OS X? What are the visual and audible cues of these items?
C) What are some privacy and security concerns with the Spotlight service?
D) What are the advantages of code signing?


4. How does the default organization of the file system allow users to safely share local files and folders?

A) Every home folder contains a Public folder that other users can read and a Drop Box folder that other users can write to. All other subfolders in a user's home folder (except the optional Sites folder) have default permissions that don'tallow access to other users. The Shared folder is also set for all users to share items.
B) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.
C) The volume formats supported as system volumes for OS X are Mac OS Extended(Journaled) and Mac OS Extended (Journaled, Encrypted).
D) The Archive option in the Finder creates compressed zip archive files.


5. Code-signed items include a digital signature that the system canuse to verify the authenticityand integrity of the application or process and its resources.

A) What are account attributes?
B) Which applications can manage document locking?
C) What are the advantages of code signing?
D) What does OS X use bundles or packages for?


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: C

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