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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?

A. Revise the SOW to include Admin Essentials sessions for each time zone.
B. Suggest all Workspace Admins direct their questions to 24/7 support.
C. Create a tailored series of videos geared towards Workspace Admins.
D. Offload Admin Essentials training to the client's IT team.

Question 2

What is the Slack best practice for managing client engagement and collaboration in projects?

A. Create a Slack Connect channel that connects all team members for project collaboration.
B. Add clients to your Slack instance as guests to work together in one channel.
C. Encourage use of email because the client may be new to Slack.
D. Only add project team members to the Slack Connect channel when they request to be added.

Question 3

Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A. In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
B. In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
C. In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
D. In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.

Question 4

Who can accept a Slack migration invitation?

A. Org Owner and Org Admins
B. Org Owner, Org Primary Owner and a migrating Workspace Primary Owner
C. Org Primary Owner and Org Admin
D. Org Primary Owner, Org Admins and all Workspace Owners

Question 5

You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

A. The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.
B. The Slack Consultant will be the primary point of contact post-project completion.
C. The Slack Consultant provides subject matter expertise during the project implementation.
D. The Slack Consultant will be there to respond to end-user tickets related to Slack launch.

Solutions: