78201X Practice Test Questions Answers Updated 132 Questions
78201X dumps & Avaya ACSS Sure Practice with 132 Questions
NEW QUESTION # 77
If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?
- A. Use the System Status Application (SSA) to see the user to which the call is ringing.
- B. Use Customer Call Status (CCS) to see the user to which the call is ringing.
- C. Capture a System Monitor trace and escalate to Avaya for analysis.
- D. Wait until the system is idle and place test calls to listen to the ringing phone.
Answer: B
NEW QUESTION # 78
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?
- A. Upgrade to Server Edition.
- B. Add a Preferred license.
- C. Upgrade to Select Mode.
- D. Add five receptionist licenses.
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101028316
NEW QUESTION # 79
Which statement about Manager used in conjunction with Server Edition is correct?
- A. Manager can only be installed from the Admin DVD.
- B. Manager is not compatible with Server edition and you must use Web Manager to configure the system.
- C. Manager is the only application you can use to configure User on the Server Edition.
- D. Manager can be installed from either the admin DVD or Web Management.
Answer: A
NEW QUESTION # 80
Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?
- A. UMS
- B. TAPILink Lite
- C. IMAP
- D. Outlook Plugin
Answer: B
NEW QUESTION # 81
What is the mechanism used to send alarm notifications to an IP Office support engineer?
- A. Trivial File Transfer Protocol (TFTP)
- B. Session Status Application (SSA)
- C. Simple Mail Transfer Protocol (SMTP)
- D. Simple Network Management Protocol (SNMP)
Answer: D
NEW QUESTION # 82
Providers are components of one-X Portal, each of which performs a specific role.
What is the Telephony CSTA provider responsible for?
- A. It handles the browser connections between users and the one-X Portal server.
- B. It handles telephony communications to and from the IP Office systems assigned to it.
- C. It handles obtaining directory information from the IP Office systems.
- D. It handles direct interaction with the voicemail server for features such as message playback via the browser.
Answer: B
NEW QUESTION # 83
Which two factors contribute to the size of a ContactStore server?
- A. The number of voicemail channels and the number of incoming lines
- B. The number of recordings and the number of incoming lines
- C. The number of recordings and the number of concurrent users for search and replay function
- D. The number of voicemail channels and the number of hunt groups
- E. The number of hunt groups and the number of concurrent users for search and replay function
Answer: B,C
NEW QUESTION # 84
Which configuration areas are required to be configured by Hot Desking users, Agents, and all VoIP device users?
- A. Telephony-Supervisor Settings
- B. Services
- C. User Rights
- D. Mobility
- E. Extension
Answer: C
NEW QUESTION # 85
A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)
- A. Change codecs in the IP Office.
- B. Change the Mode from A-law to u-Law.
- C. Compare calls to local and remote extensions.
- D. Watch QoS alarms in SSA.
- E. Add an IP route.
Answer: C,D
NEW QUESTION # 86
A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X® Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?
- A. Split DNS and Port Address Translation (PAT)
- B. Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP)
- C. Secure Real-time Transport Protocol (SRTP) and Simple Network Management Protocol (SNMP)
- D. Virtual Private Network (VPN) and Border Gateway Protocol (BGP)
- E. Network Access Control (NAC) and Session Initiation Protocol (SIP)
Answer: A,B
NEW QUESTION # 87
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
- A. Avaya IP Office Manager
- B. System Status Application (SSA)
- C. Avaya Diagnostic Server (ADS)
- D. WebLM License Manager
Answer: B
NEW QUESTION # 88
What does "IMAP support" mean in the IP Office UMS service?
- A. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.
- B. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
- C. A user can see/listen to voicemail messages via Web browser.
- D. A user can receive voicemail messages only using MS Outlook.
- E. All messages are forwarded to a user e-mail account and deleted on their telephone.
Answer: D
NEW QUESTION # 89
When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi-Fi connection?
- A. With the FQDN and port forwarding router the Internet DNS can work.
- B. The client must use the cellular network.
- C. The Internet router/firewall will proxy the IP Office IP address.
- D. DHCP will redirect the registration.
Answer: B
NEW QUESTION # 90
A customer wants users to duplicate all their Outlook contacts into the one-X Portal personnel directory.
How would you recommend the users do this?
- A. Import the Outlook contact using a .csv format.
- B. Integrate the IP Office with Outlook.
- C. Copy and paste all contacts from Outlook in their personal director.
- D. Add each Outlook contact individually into the personal directory.
Answer: A
NEW QUESTION # 91
Which application can be used to display the configuration size of the Avaya IP Office system?
- A. Web LM Application
- B. Web Manager Application
- C. System Status Application
- D. Manager Application
Answer: C
Explanation:
Explanation
The System Status Application can be used to display the configuration size of the Avaya IP Office system.
NEW QUESTION # 92
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