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Candidates who pass the MS-720 exam will demonstrate their proficiency in planning, deploying, configuring, and managing Microsoft Teams Voice solutions. They will also have a solid understanding of the various technologies and tools required to manage voice services in Microsoft Teams. Microsoft Teams Voice Engineer certification is ideal for IT professionals who work in medium to large organizations and are responsible for managing and maintaining voice services.
Microsoft MS-720 exam, also known as the Microsoft Teams Voice Engineer exam, is a certification exam that focuses on verifying the skills and knowledge of IT professionals in deploying, managing and troubleshooting voice solutions for Microsoft Teams. Microsoft Teams Voice Engineer certification is designed to validate the expertise of individuals in planning, configuring, deploying, and managing enterprise voice solutions for Microsoft Teams.
NEW QUESTION # 16
Your company has offices in Seattle.
You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1, SBC2, and SBC3.
You need to configure voice routing to meet the following requirements:
* All calls to area codes 425 and 206 must attempt to go to SBC1, and if SBC1 is unavailable, fail over to SBC2.
* All other calls to the United States and Canada must go out through SBC2.
* International calls must go out through SBC2 or SBC3.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets.
Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoiceroute?view=skype-ps
NEW QUESTION # 17
You have a Microsoft Lync Server 2013 deployment.
Some users use Enterprise Voice.
You plan to migrate to Microsoft Teams.
You need to design a migration solution. The solution must minimize the impact on end users during the migration.
What should you include in the solution?
- A. Migrate the Enterprise Voice users from Lync Server 2013 to Microsoft Skype for Business Server
2019. and then migrate the Enterprise Voice users to Teams. - B. Perform an in-place upgrade from Lync Server 2013 to Microsoft Skype for Business Server 2015, and then migrate all users to Teams.
- C. Migrate all users directly from Lync Server 2013 to Teams.
- D. Migrate all other users directly from Lync Server 2013 to Teams.
Answer: B
NEW QUESTION # 18
Your company currently allows call park lot all PSIN users. The call pack policies are configured as shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a new call park policy named Policy2 and set Allow call park to Off.
- B. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
- C. Assign Policy2 to all users.
- D. Create a new call park policy named Policy1 and set Allow call park to On
- E. In the Global (Org-wide default) policy, set Allow call park to Off.
- F. Assign Policy1 to the Help Desk group.
Answer: D,E,F
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
NEW QUESTION # 19
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Assign the microsoft 365 Phone System license to jsmith.
2 - Run the following command. Move-CsUser -Identity..
3 - Run the following command. Grant-CsOnlineVoiceRoutingPolicy...
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 20
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Grant-CsVoicePolicy
- B. Set-CsOnlineVoiceUser
- C. Grant-CsOnlineVoiceRoutinePolicy
- D. Set-CsUSerPstnSettings
- E. Set-CsUser
Answer: C,E
NEW QUESTION # 21
You have a Microsoft Teams Phone deployment.
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support." You need to add the SBC to the tenant.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
2 - From the Microsoft 365 admin center, add a licensed user that has a UPN to the contoso.com domain.
3 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.
NEW QUESTION # 22
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 23
You have a Microsoft Teams Phone deployment.
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support." You need to add the SBC to the tenant.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft TEams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
2 - From the Microsoft 365 admin center, add a licensed user that has a UPN to the contoso.com domain
3 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.
NEW QUESTION # 24
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 25
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 26
You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 27
Your company deploys 200 Microsoft Teams Rooms on Windows systems.
You are evaluating whether to purchase the Microsoft Teams Rooms Premium license for the rooms.
Which two actions require the Microsoft Teams Rooms Premium license? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
- A. Modify the Direct guest jam settings
- B. View peripheral health.
- C. Get reporting insights into room usage and participant count
- D. Download device logs.
- E. Postpone updates until a certain date.
Answer: B,C
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-rooms-premium
NEW QUESTION # 28
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
* Outgoing calls must be placed only from within Canada.
* Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
NEW QUESTION # 29
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 30
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
- A. Assign a dial plan to User1.
- B. Assign a phone number to User1.
- C. Enable Enterprise Voice for User1.
- D. Enable hosted voicemail for User1.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
NEW QUESTION # 31
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the Configuration profiles tab, select Standard Phone Policy, and select Assigned devices.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
NEW QUESTION # 32
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC)..
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamstranslationrule?view=skype-ps
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-translate-numbers
NEW QUESTION # 33
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named user1 contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
NEW QUESTION # 34
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Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone; optimize network performance; plan and configure Direct Routing; configure and manage Microsoft Teams Phone for voice users; plan and configure Microsoft Teams clients and devices; and monitor and troubleshoot Microsoft Teams Phone.
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