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NEW QUESTION 37
What are two capabilities of Data Loader? Choose two answers.
- A. Ability to prevent importing duplicate records.
- B. Ability to run one-time or scheduled data loads
- C. Ability to export field history data
- D. Ability to extract organization and configuration data.
Answer: B,C
NEW QUESTION 38
Northern Trail Outfitters (NTO) wants to increase the productivity of its sales representatives. How can work.com be used to meet this requirement? Choose 2 answers
- A. Coaching goals can be linked to reports
- B. Feedback can be given publicly or privately.
- C. Feedback can be requested for the entire sales team
- D. Coaching statistics can be linked to reports
Answer: A,B
NEW QUESTION 39
A Consultant arrives for a requirements workshop, but key resources are absent.
What is the likely reason the key resources are absent?
- A. The project plan did not receive sign-off.
- B. The purpose and scope were not defined.
- C. The proper roles, resources, and risks were not identified.
- D. The resources were not on the Project kick-off.
Answer: C
NEW QUESTION 40
Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
Which two recommendations should the consultant make?
Choose 2 answers
- A. Include the Forecast Manager field on the Territory page layout.
- B. Assign a role for each manager in the user role hierarchy.
- C. Assign a forecast-enabled forecast manager to each territory.
- D. Include the Forecast Manager field on the Opportunity page layout.
Answer: B,C
NEW QUESTION 41
Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage.
Which solution should the consultant advise?
- A. Modify the profile for sales directors to enable the "Modify All" object permission for opportunities.
- B. Create a validation rule to enforce field access based on the sales stage and a custom permission.
- C. Change the field-level security for sales representatives to restrict field access based on the sales stage.
- D. Create a workflow rule to enable field access for sales directors based on the sales stage.
Answer: B
NEW QUESTION 42
Sales director at Northern Trail Outfitters (NTO) cannot see or update their teams forecasts. Sales representatives are constant asked to provide the directors with their updated forecast information. Which two methods should NTO use to correct how forecasts are managed? Choose 2 answers
- A. Enable override forecast permissions in the Manager's profile.
- B. Create a forecast hierarchy and assign managers to the forecast manager role.
- C. Create a forecast Chatter groups where sales representatives can post and share their forecasts.
- D. Configure weekly customized forecast reports and dashboards to be emailed to sales management.
Answer: B
NEW QUESTION 43
Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazinE. Payments can be made using the following methods: * In full (all at one time) * Weekly * Monthly * Quarterly How should this solution be implemented?
- A. Enable schedules on product object
- B. Use assets with a lookup to opportunity object
- C. Enable schedules on opportunity object
- D. Use contracts with a lookup to opportunity object
Answer: A
NEW QUESTION 44
Cloud Kicks currently supports three business lines within a single Salesforce instance:
Running, Athleisure, and Celebrity Co-Branded. The VP of Atheisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often details the monthly project management meeting, which limits the amount of time available to cover other critical topics.
Which two strategies should the consultant recommend to address these issues?
Choose 2 answers
- A. Divide the development team into three units/tracks to support each line of business independently.
- B. Create a weekly All-Hands call, including business and technology resources, to review direction and priority of development.
Answer: A,B
NEW QUESTION 45
A Sales Rep at Cloud Kicks has a requirement to have access to all child Accounts of the Accounts they own.
The Organization-wide Default setting for Account is private.
What happens if a user has access to a parent Account?
- A. The user will have access to all Accounts if "Grant Access using Hierarchies" is enabled.
- B. The user will have access to child Account records.
- C. Access to child Account will need to be manually added.
- D. Access can be granted by setting up a sharing rule via Account Hierarchy.
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION 46
What does campaign influence allow a user to do?
- A. View the entire campaign hierarchy.
- B. Summarize campaign member statistics on a campaign
- C. Adjust the percentage of influence each campaign has on an opportunity.
- D. Report on the campaigns that have contributed to an opportunity.
Answer: D
NEW QUESTION 47
Universal Containers does NOT have a direct sales team; its channel partners are responsible for selling and servicing products. Over the past quarter, these has been an increased volume of leads. However, the Vice President of Channels has been receiving many complaints from partners on the poor quality of the leads and has noticed a significant drop in the lead conversion rate. What should a consultant recommend to improve partner satisfaction with the leads being shared?
- A. Use the lead score on the Find Duplicates button and assign the leads with a score in the high category.
- B. Create a custom lead score field to assess lead quality and assign the leads that exceed this score to partners.
- C. Assign all leads to the partner channel manager to validate the lead data and manually assign to partners.
- D. Create multiple validation rules to ensure that all fields on the lead record are populated with data.
Answer: B
NEW QUESTION 48
Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?
- A. Enable Location Services and add the Account Address field to the Opportunity page layout.
- B. Using Tableau CRM, import a data lens with the State and City for all opportunities.
- C. Create a dashboard that uses a report grouping opportunities by Account.
- D. Using Salesforce Maps, configure a Data Layer showing open opportunities.
Answer: A
NEW QUESTION 49
Cloud Kicks frequently has multiple sales representatives that collaborate on an Opportunity and needs Salesforce to allocate credit to each sales representative in order to track against a sales quot a. Which Salesforce feature satisfies this requirement?
- A. Opportunity Teams
- B. Account teams
- C. Public Groups
- D. Opportunity splits
Answer: D
NEW QUESTION 50
Sometimes, sales reps need to create contacts without accounts based on business processes.
What should the consultant take into consideration about these contacts?
- A. Contacts without accounts need to be shared through sharing rules
- B. Contacts without accounts are shared through the Role Hierarchy.
- C. Contacts without accounts need to be manually shared.
- D. Contacts without accounts are private and only the owner and admin can view them.
Answer: D
NEW QUESTION 51
A Lightning for Outlook layout can be assigned to which two options? (Choose two.)
- A. Team
- B. Role
- C. Profile
- D. User
Answer: C,D
NEW QUESTION 52
A consultant needs to migrate data in Sales cloud and is considering using Data Loader. What are two capabilities of the migration tool? Choose 2 answers
- A. Run one-time or schedule data loads
- B. Prevent importing duplicate records
- C. Extract organization and configuration data
- D. Export filed history data
Answer: A,D
NEW QUESTION 53
The Consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep account data current.
What should the Consultant recommend to maintain up-to-date Account information?
- A. Use the Salesforce-provided data to updated and add records to Salesforce.
- B. Enable the Automatic Account Update feature in Setup.
- C. Call the Contacts and Leads to get their updated information.
- D. Use third-party data to update and add records to Salesforce
Answer: D
NEW QUESTION 54
Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.
What is the best practice a consultant should recommend to the admin?
- A. Build m a test release environment and test changes in Production.
- B. Build in a Developer Sandbox and test changes in a test release environment.
- C. Build in a Developer Sandbox and test changes in Production.
- D. Build m a test release environment and test changes in a test release environment.
Answer: A
NEW QUESTION 55
The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.
Which two approaches should a consultant recommend to address this problem' Choose 2 answers
- A. Configure Assignment Rules to only assign Leads with Phone or Email.
- B. Require Phone and Email fields on the Lead page layout.
- C. Create a Validation Rule that requires either a Phone or Email.
- D. Require Phone and Email fields on the Lead object.
Answer: B,C
NEW QUESTION 56
The project is almost finished, and now it's time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.
How should the consultant recommend testing be conducted?
- A. Create a new Sandbox and ask volunteers to test it with use cases.
- B. Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.
- C. Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.
- D. Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.
Answer: B
NEW QUESTION 57
The Sales manager at Cloud Kicks has asked an analyst to create a report when opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team's subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with view access to the Sales Manager roles. The Sales Manager wants to subscribe to the report. Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?
- A. Subscribe to report permission
- B. Subscribe to Reports: Run Reports permission
- C. Subscribe to Reports: Set Running User permission
- D. Chatter Subscribe to reports permission
Answer: D
NEW QUESTION 58
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
Choose 2 answers
- A. Add the Lead Score field to the Lead List View.
- B. Assign the Einstein Lead Scoring permission set.
- C. Assign the Sales Cloud Einstein permission set.
- D. Add the Lead Score field to the Lead Page layout.
Answer: C,D
NEW QUESTION 59
Northern Trail Outfitters (NTO) has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions? Choose 2 answers
- A. View, edit, and delete activities owned by other users directly related to the account
- B. Transfer ownership of related contacts and opportunities owned by other users
- C. Share the account with other users through manual sharing and account teams
- D. View, edit, and delete related contacts and opportunities owned by other users
Answer: A,C
NEW QUESTION 60
The VP of Sales at Universal Containers requested that "Verbal Agreement" is added as a new opportunity stage. The administrator added this new picklist value to the stage field, but found that the new value was not available to users.
What should the administrator do?
- A. Ensure the limit of 10 stage values was not exceeded.
- B. Add the new value to the appropriate sales process.
- C. Add the new value to the appropriate record type.
- D. Ensure the new value was marked as active.
Answer: B
NEW QUESTION 61
Cloud Kicks manages its sales pipeline using Salesforce. When an opportunity moves to the closed/lost stage, the company wants to enforce that the expected revenue value be $0 in reports and dashboards.
Which solution should a consultant recommend to meet this requirement?
- A. Create a validation rule to verify the forecast probability for closed/lost opportunities is 0% and omit the forecast category for closed/lost.
- B. Define an approval process to set the expected revenue field to $0 when the opportunity stage Is closed/lost.
- C. Ensure there Is a dependency between stage and forecast category picklists to enforce the closed value for closed/lost stages.
- D. Define a Process Builder process to set the forecast category to omitted when the Opportunity stage Is closed/lost.
Answer: D
NEW QUESTION 62
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