New Financial-Services-Cloud Dumps For Preparing Accredited Professional Certified Salesforce Exam Well
Updated Financial-Services-Cloud Dumps Questions Are Available [2025] For Passing Salesforce Exam
Salesforce Financial-Services-Cloud (FSC) Accredited Professional Certification Exam is designed for professionals who work in the financial services industry and want to demonstrate their expertise in using Salesforce's Financial Services Cloud. Salesforce Financial Services Cloud (FSC) Accredited Professional certification exam is ideal for financial advisors, wealth managers, and other financial professionals who use Salesforce as their primary customer relationship management (CRM) tool. Salesforce Financial Services Cloud (FSC) Accredited Professional certification exam tests the candidate's knowledge of the Financial Services Cloud features, including client onboarding, financial planning, investment management, and compliance management.
Salesforce Financial Services Cloud (FSC) Accredited Professional Exam is a certification exam designed to test the knowledge and skills of professionals who work with the Salesforce Financial Services Cloud. Financial-Services-Cloud exam is intended for professionals who work with financial services organizations and who are responsible for implementing, configuring, and managing the Salesforce Financial Services Cloud. Financial-Services-Cloud exam is comprehensive and covers a range of topics related to the Salesforce Financial Services Cloud.
NEW QUESTION # 18
What should a Financial Advisor use to model the relationship between a business contact and a client that is modeled as a person account?
- A. Account-Account Relationship
- B. Contact-Contact Relationship and the Reciprocal Rote
- C. Account-Contact Relationship and the Reciprocal Role
- D. Reciprocal Role
Answer: B
Explanation:
Explanation
A Contact-Contact Relationship is a construct in Financial Services Cloud that allows you to model the relationship between two contacts, such as a business contact and a client that is modeled as a person account.
The Reciprocal Role is a field on the Contact-Contact Relationship object that defines how each contact relates to the other. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 64.
NEW QUESTION # 19
Lake Tahoe Bank wants their customer reps to be able to see client records such as Person Accounts, but want to restrict access to Financial Accounts to protect the privacy of their clients. Which two steps can an admin take to ensure that all users see Person Accounts, but only specific users can view Financial Accounts?
- A. Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts* object to Private'.
- B. Change Organization-wide Defaults (OWD) sharing on the 'Person Accounts" object to 'Controlled by Parent.
- C. Grant users access to the Financial Account object with permission set
- D. Change Organization-wide Defaults (OWD) shanng on the "Financial Accounts' object to Public Read/Write'.
Answer: A,C
NEW QUESTION # 20
Scott Adams is opening a savings account at his mom's bank. The personal banker Hank Burton wants to make sure all Scott's financial data is rolling up to his parent's household, Adams Household. Rachel Adams, Scott's mom already is the primary member of the Adams Household. How can the banker accomplish this?
- A. Make the Adams Household Scott's primary group and make him the primary member.
- B. Disable the primary group setting for Scott on the Adams Household.
- C. Make the Adams Household Scott's primary group and edit the Activities & Objects to roll up.
Answer: C
NEW QUESTION # 21
Lake Tahoe Bank branch manager is asking the Salesforce Administrator for improvements in Salesforce to speed up Loan Approval Processing. The Salesforce Admin is considering using Action Plans. Which 3 process improvements can be delivered using Action Plans?
- A. Action Plans can speed up the collection of a list of documents needed for the loan application
- B. When you create an action plan from a template for a specific target record, items that have no assigned user are assigned to the owner of that " target record.
- C. Action Plans enhance collaboration and productivity by automatically assigning task owners and deadlines for specific client processes.
- D. Action Plans create repeatable tasks and automate the task sequences when executed
- E. Action Plans can automatically schedule the next appointment with the Advisor.
Answer: B,C,D
NEW QUESTION # 22
A financial services company offers special deposit products for its employees. These employees have customer records in Salesforce so that they can be serviced like normal customers. Only customer service employees within a specific group should be able to see these special deposit products in Salesforce to protect the personal financial information of bank employees.
How should the administrator configure sharing rules in Financial Services Cloud to meet these requirements?
- A. Create a Financial Account sharing rule based on criteri
- B. Create an Account sharing rule based on record owner.
- C. Create a Financial Account sharing rule based on record owner.
- D. Create Account sharing rules based on criteria.
Answer: A
Explanation:
Explanation
To meet the requirements of sharing special deposit products for employees, the administrator should create a Financial Account sharing rule based on criteria. A Financial Account sharing rule is a sharing rule that grants access to financial account records based on record owner or field values. A sharing rule based on criteria is a type of sharing rule that grants access to records that meet certain criteria. By creating a Financial Account sharing rule based on criteria, the administrator can share the special deposit products with the customer service employees within a specific group based on a field value that indicates the product type.
NEW QUESTION # 23
Lake Tahoe Bank wants to onboard a client digitally and without asking the client for information that the bank already has on file. The process has multiple steps and can have branching (conditional) logic that asks for different information depending on the responses. Which Salesforce feature should be used for this digital onboarding process?
- A. Financial Goals
- B. Aclion Plans
- C. Actionable Relationship Center
- D. Flows
Answer: D
Explanation:
Explanation
The Salesforce feature that should be used for the digital onboarding process is Flows. Flows are a tool that can automate business processes and guide users or customers through screens that collect and display information. Flows can have multiple steps and branching logic that ask for different information depending on the responses. Flows can also integrate with existing data and prefill fields with information that the bank already has on file, reducing the need to ask the customer for redundant information. Flows can be embedded in Lightning pages, Experience Cloud sites, mobile apps, or websites to provide a seamless and engaging digital onboarding experience. Verified References: : Salesforce Help Article 1 : Salesforce Help Article 2
NEW QUESTION # 24
Which two statements are true about Group Membership in Financial Services Cloud?
- A. Group Membership is modeled using the Account-Group Relationship object.
- B. With Group Membership settings you can define who is the primary and who is the secondary member within the Group.
- C. With Group Membership settings you can define if a Group is the member's primary Group.
- D. Group Membership defines the role of the member within the Group.
Answer: C,D
NEW QUESTION # 25
Which three of these statements are true for Rollup By Lookup (RBL) in FSC?
- A. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and group levels.
- B. Salesforce does not recommend or provide support for creation or customization of FSC RBL rules.
- C. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
- D. Rollup By Lookup (RBL) do not require a lot of processing power.
- E. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
Answer: B,C,E
NEW QUESTION # 26
Cumulus Bank has branches in multiple countries that are required to report in local currency, while the corporate headquarters office wishes to see reports in a single currency (the corporate currency).
Which solution should a consultant recommend to meet these requirements?
- A. Allow users to set their preferred currency in their profile and design reports that convert currencies for the user running the report.
- B. Set the default currency for head office and have the regions download their reports to Excel and convert them manually.
- C. Use a third party from AppExchange add-on to implement currency conversions.
- D. Enable multiple currencies and advanced currency management, and set a corporate currency for the corporate headquarters office.
Answer: D
NEW QUESTION # 27
Planter Farm Credit Union provides loan and insurance products to farmers who operate individually as well as in collaboration with other neighboring farms & farmers. The collaboration can be seasonal or for a limited timeframe. What construct in Financial Services Cloud is most appropriate to represent such collaborative customer business operations?
- A. Custom Relationship Group
- B. Account with Record Type = Business
- C. Contact-Contact Relationship
- D. Standard Household
Answer: A
Explanation:
Explanation
A Custom Relationship Group is a construct in Financial Services Cloud that allows you to model complex and dynamic relationships between clients and accounts. You can use it to represent collaborative customer business operations that are not captured by standard household or account structures. Verified References: :
Salesforce Financial Services Cloud Implementation Guide, page 67.
NEW QUESTION # 28
Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud. Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?
- A. The Salesforce Admin can enable or disable multiple currencies if needed
- B. When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USO or GBP. before the value.
- C. For each user, the user currency must correspond to the default currency for the user's locale
- D. When multicurrency is enabled in FSC. advanced currency management is also available
Answer: B,D
Explanation:
Multicurrency is a feature in Salesforce that allows you to work with multiple currencies in your org. If you enable multicurrency in FSC, you need to consider the following:
When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USD or GBP, before the value. For example, USD500 or GBP300.
When multicurrency is enabled in FSC, advanced currency management is also available. This feature allows you to track historical exchange rates and apply them to opportunities and forecasts.
NEW QUESTION # 29
During the design phase of a project, a consultant needs to provide a Financial Services Cloud (FSC) solution for a business requirement that forces a customer to answer a number of assessment questions to complete the onboarding process.
What are three things to consider regarding Discovery Framework?
- A. FSC Discovery Framework allows archiving questions.
- B. Discovery Framework is built based on Salesforce Flow.
- C. Discovery Framework forms cannot be deployed to Communities,
- D. Discovery Framework can create both standard and hierarchical questions.
- E. Discovery Framework creates highly capable forms with integrations and advanced logic.
Answer: A,D,E
Explanation:
Explanation
Discovery Framework is a scalable assessment framework that financial institutions use to gather and evaluate customer information through digital and human channels. Some of the things to consider regarding Discovery Framework are:
Discovery Framework creates highly capable forms with integrations and advanced logic. The forms can be customized with various types of questions, validations, calculations, branching, and integrations with external systems1.
Discovery Framework can create both standard and hierarchical questions. Standard questions are single-level questions that can be grouped into sections. Hierarchical questions are multi-level questions that can have subquestions based on the answer to the parent question2.
FSC Discovery Framework allows archiving questions. Archiving a question removes it from the active question pool and prevents it from being added to new forms. Archived questions can be restored if needed3.
References:
Discovery Framework
Create Questions for Discovery Framework
Archive Questions for Discovery Framework
NEW QUESTION # 30
What does the Salesforce Admin have to install to provide users access to referral dashboards and reports?
- A. The managed extension package for intelligent Need-Based Referrals and Scoring
- B. Einstein Analytics for Financial Services
- C. Salesforce CRM Dashboards
- D. The unmanaged extension package for Intelligent Need-Based Referrals and Scoring
Answer: D
Explanation:
The unmanaged extension package for Intelligent Need-Based Referrals and Scoring provides users access to referral dashboards and reports, as well as referral scoring and routing features.
NEW QUESTION # 31
A financial services company needs to alert advisors about changes in client records that require action. What should the administrator consider when configuring Record Alerts?
- A. When the administrator adds a new Record Alert Category, the severity value in the alert category is the default value on the record alerts advisors create and cannot be changed.
- B. Record alert categories are not required when creating a record alert, but they help keep alerts organized.
- C. When the admin creates a value for the Severity field, the warning icon is associated with the field automatically, and advisors cannot change the icon.
- D. With permissions for Record Alerts, users can create record alerts on all custom objects and standard objects such as Financial Account.
Answer: D
NEW QUESTION # 32
Users at Lake Bank have been creating multiple events for once in a lifetime event such as birth. What should an Administrator do to prevent users from accidentally creating more than one event of such an event type?
- A. Create an Apex trigger that will prevent the saving of multiple one-time events
- B. Create a validation rule that will stop the user if they attempt to add multiple one-time events.
- C. Remove user's ability to create one-time events
- D. Select the Unique checkbox on the picklist value for the Event Type field on the Person Life Event object
Answer: B
Explanation:
To prevent users from accidentally creating more than one event of such an event type, the Admin should create a validation rule that will stop the user if they attempt to add multiple one-time events. A validation rule is a rule that verifies that the data a user enters in a record meets the standards you specify before the user can save the record. By creating a validation rule, the Admin can ensure that only one event of a certain type can be created for each contact.
NEW QUESTION # 33
A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulations when customers contact the bank.
Which two features should a consultant leverage to design this business process?
- A. Discovery Framework
- B. Process Builder
- C. Screen Flows
- D. Omni Studio
Answer: B,C
Explanation:
Explanation
Process Builder and Screen Flows are two features that can be used to design a business process for identity verification. Process Builder is a tool that allows you to automate business processes by creating workflows that trigger actions based on certain criteria. Screen Flows are a type of flow that guide users through a series of screens to collect and update data. You can use Process Builder to launch a Screen Flow when a customer contacts the bank, and use the Screen Flow to capture and verify the customer's identity information.
References: [Process Automation], [Screen Flows]
NEW QUESTION # 34
Lake Tahoe Bank is migrating customer records from the Individual Model to Person Accounts. Which three steps should a Data Architect take to ensure a successful migration?
- A. Log a case with Salesforce to perform the conversion from the indrvkJual Model to Person Accounts.
- B. Enable 'Individual to Person Account Migration' in Custom Settings.
- C. Configure your Person Account record types m the Indrvidual Record Type Mapper.
- D. Ensure Person Accounts is enabled on the org
- E. Use a CSV field to map PersonRecordTypeld to the Person Account RecoroTypeld and use Data Loader to update Client Records
Answer: C,D,E
Explanation:
The following steps are required to migrate customer records from the Individual Model to Person Accounts in Financial Services Cloud:
Ensure Person Accounts is enabled on the org. You need to have Person Accounts enabled before you can convert Individual Model records to Person Accounts. You can enable Person Accounts by contacting Salesforce Support or by using the Enable Person Accounts option in Setup > Account Settings.
Configure your Person Account record types in the Individual Record Type Mapper. You need to map your existing Individual Model record types to the corresponding Person Account record types. You can do this by using the Individual Record Type Mapper option in Setup > Financial Services Settings.
Use a CSV file to map PersonRecordTypeId to the Person Account RecordTypeId and use Data Loader to update Client Records. You need to update the Client records with the correct PersonRecordTypeId value that matches the Person Account RecordTypeId value. You can do this by using a CSV file and Data Loader to perform a bulk update operation. Verified Reference: : Salesforce Help Article 1 : Salesforce Help Article 2 : Salesforce Help Article 3
NEW QUESTION # 35
A wealth management division manages the financial assets of many wealthy clients.
Which three steps should the Financial Services Cloud consultant take to offer a high level of customization to boost user productivity?
- A. Assign the Custom Field Set to the Financial Summary component.
- B. Create a new type of person account so trust group details roll down to the beneficiaries level.
- C. Create a Custom Field Set solely for the Wealth Managers without affecting the Investment Bankers.
- D. Assign the Custom Field Set To a Lightning component.
- E. Create and assign the Cuslhm Field Set permission set to all users.
Answer: A,C,D
Explanation:
The following steps should be taken by the consultant to offer a high level of customization to boost user productivity for the wealth management division:
Create a Custom Field Set solely for the Wealth Managers without affecting the Investment Bankers. A Custom Field Set is a construct in Financial Services Cloud that allows you to define a collection of fields that can be displayed in a Lightning component, such as the Financial Summary or the Financial Account List. You can use Custom Field Sets to customize the fields that are relevant for different user groups or business scenarios, without modifying the underlying data model or page layout. You can create a Custom Field Set by going to Setup > Object Manager > Financial Account > Field Sets and adding or removing fields according to your requirements.
Assign the Custom Field Set to the Financial Summary component. The Financial Summary component is a Lightning component that displays aggregated financial data for a selected record, such as an account, contact, or opportunity. You can use the Financial Summary component to provide a holistic view of your client's financial situation and goals. You can assign a Custom Field Set to the Financial Summary component by using the Lightning App Builder and selecting the Custom Field Set from the Component Properties panel.
Assign the Custom Field Set To a Lightning component. A Lightning component is a reusable unit of user interface that can be added to any Lightning page, such as record pages, app pages, or Home pages. You can use Lightning components to enhance the functionality and user experience of your pages. You can assign a Custom Field Set to a Lightning component by using the Lightning App Builder and selecting the Custom Field Set from the Component Properties panel. Verified Reference: : Salesforce Help Article 1 : Salesforce Help Article 2 : Salesforce Help Article 3
NEW QUESTION # 36
Lake Tahoe Bank has duplicate client records in their current CRM system because they come from a different systems of record. Any changes made in Salesforce should be updated in the source system. What can a Salesforce Administrator do to help bankers get a consolidated view of the individual in the Financial Services Cloud?
- A. Leverage Financial Services Cloud Relationship Groups to link duplicate client records and create a consolidated view.
- B. Implement deduplication rules in Salesforce and let the integration handle the updates to the source system.
- C. Create a custom Person Account hierarchy to link duplicate client records.
- D. Create custom components to provide a single view of the client.
- E. Link individuals using related contacts to link duplicate client records
Answer: A
Explanation:
Explanation
A Relationship Group is a construct in Financial Services Cloud that allows you to model complex and dynamic relationships between clients and accounts. You can use Relationship Groups to link duplicate client records and create a consolidated view of their financial data, activities, and interactions. You can also use Relationship Groups to sync data between Salesforce and the source system using external IDs and integration tools. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 67.
NEW QUESTION # 37
Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?
- A. To enable users to see the ARC, you will need to add the component for ARC to the page layout.
- B. ARC displays up to 5 related lists that have a configured compact layout.
- C. ARC is certified to work with Person Accounts and Individual Accounts.
- D. The Association Type picklist controls the account-account relationship that display in the ARC.
- E. The Salesforce Admin has to create a permission set for granting access to the ARC - FSC Lightning component.
Answer: A,B,D
Explanation:
The following statements are correct about the Actionable Relationship Center Manager (ARC):
To enable users to see the ARC, you will need to add the component for ARC to the page layout. The ARC is a Lightning component that can be added to any Lightning page that supports components, such as record pages, app pages, or Home pages. You can use the Lightning App Builder to drag and drop the ARC component to the desired location on the page layout.
ARC displays up to 5 related lists that have a configured compact layout. The ARC shows a graphical representation of the account-account relationships for a selected record, as well as related lists of other records that are associated with the account, such as contacts, financial accounts, or opportunities. The ARC can display up to 5 related lists at a time, and each related list must have a compact layout configured to show relevant fields.
The Association Type picklist controls the account-account relationship that display in the ARC. The Association Type picklist is a field on the Account Relationship object that defines the type of relationship between two accounts, such as Household Member, Business Owner, Trustee, or Friend. The ARC uses this field to filter and display the account-account relationships for a selected record. You can customize this picklist to add or remove values according to your business needs. Verified Reference: : Salesforce Help Article 3 : Salesforce Help Article 4 : Salesforce Help Article 5
NEW QUESTION # 38
A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?
- A. Topics
- B. Interest Tags
- C. Engagement Topics
- D. Alerts
Answer: B
Explanation:
The Financial Services Cloud feature that is most suitable for tracking clients' hobbies for marketing purposes is Interest Tags. Interest Tags are features that allow users to add tags to contacts or individuals based on their interests or preferences. Users can create custom interest tags or use predefined ones from FSC. By using Interest Tags, the wealth management firm can capture its clients' hobbies and use them for marketing segmentation or personalization.
NEW QUESTION # 39
What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)
- A. Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.
- B. Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.
- C. Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.
- D. Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.
- E. Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling
Answer: C,D
Explanation:
Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to navigate to different screens. Flows can simplify and streamline the customer onboarding process by automating tasks and collecting information in an easy and intuitive way. You can use Flows to create service requests that capture the customer's details and update the related records in one place.
Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.
Flows can integrate with Experience Cloud sites, mobile apps, or websites to provide self-service options for customers. You can use Flows to create appointment scheduling forms that allow customers to book appointments with the right specialist at the right time and place. Verified References: :
Salesforce Help Article 3 : Salesforce Help Article 4
NEW QUESTION # 40
Lake Tahoe Bank's financial advisors are complaining that they can't see an accurate summary of their clients financial data as clients often change households. How can an Admin set up Financial Services Cloud to provide financial advisors with an accurate summary of their client's financial data?
- A. Use Process Builder to create a workflow to summarize data at the Person Account level.
- B. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.
- C. Create a roll-up field on the Opportunity object to track client's Financial Account balance and display the summary amount on the Person Account object.
- D. Create a custom obiect to track client's financial data
Answer: B
Explanation:
Explanation
A Primary Group is a construct in Financial Services Cloud that allows you to define the main group for a client. You can use Primary Group to roll up financial data from all the financial accounts that are related to the client or the group. This way, you can get an accurate summary of the client's financial data regardless of how often they change households. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 69.
NEW QUESTION # 41
Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true?
- A. Action Plans can be used to schedule appointments with the Bankers
- B. Action Plans require a monthly license fee per user
- C. Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance
- D. When you work with Action Plans, you first create Action Plan Templates
- E. Action Plans can be used to automatically assign task owners and deadlines for specific client engagements
Answer: C,D,E
Explanation:
Explanation
The following statements about Action Plans are true:
When you work with Action Plans, you first create Action Plan Templates, which are reusable sets of tasks that define a common client process1.
Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance. Users can use standard report types or custom report types to create reports on action plans, action plan templates, action plan items, action plan item templates, and action plan item owners1.
Action Plans can be used to automatically assign task owners and deadlines for specific client engagements. Users can specify task owners by using assignment logic such as specific user, role, queue, action plan creator, or account team1. Verified References: 1
NEW QUESTION # 42
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