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NEW QUESTION 34
You need to implement a solution that can manage manufacturing processes and customer sales order functions for a company.
What should you implement?
- A. Dynamics 365 Supply Chain Management only
- B. Dynamics 365 Business Central only
- C. Dynamics 365 Supply Chain Management and Dynamics 365 Commerce
- D. Dynamics 365 Business Central and Dynamics 365 Customer Service
Answer: B
Explanation:
Section: Understand Dynamics 365 Finance and Operations apps
Explanation/Reference:
NEW QUESTION 35
A company uses Dynamics 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?
- A. Guides
- B. Remote Assist
- C. Layout
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/
NEW QUESTION 36
A company plans to purchase Dynamic 365 Finance.
The company has customer who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.
The company needs to proactively communicate with customers, collect unpaid accounts receivable, and stop new sales until past due invoices are paid.
You need to recommend solution to facilitate communicate and collections.
Which three options should you recommend? Each answer represents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Collection letter
- B. Stop customer
- C. Payment journals
- D. Open sales orders report
- E. Customer statements
Answer: C,E
NEW QUESTION 37
A company uses Dynamic 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct select is worth one point.
- A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
- B. Use Power Automate to automatically send Forms Pro surveys.
- C. Create surveys in Dynamics 365 Marketing by using Questionnaire.
- D. Use Forms Pro to compile results from the existing third-party app.
Answer: B,D
NEW QUESTION 38
A company uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores.
The company must be able to try out various configurations of existing equipment to maximize product flow and efficiently use all of the space within the existing plant without disrupting production.
You need to recommend a solution.
What should you recommend?
- A. Guides
- B. Layout
- C. Power Virtual Agents
- D. Remote Assist
Answer: B
NEW QUESTION 39
A small pet store wants a solution that meets their finance and sales requirements. They are evaluating Dynamics 365 Finance and Dynamics 365 Business Central.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 40
A call center sends a survey to a customer whenever a case is closed. Survey results are analyzed daily.
You need to set up a form for the survey.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Microsoft Forms Pro allows you to create surveys.
After creating a survey, you can send it to respondents based on a business trigger.
Reference:
https://docs.microsoft.com/en-us/forms-pro/get-started
https://docs.microsoft.com/en-us/forms-pro/send-survey-flow
https://docs.microsoft.com/en-us/forms-pro/analyze-survey-responses
NEW QUESTION 41
A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
- B. Use Forms Pro to compile results from the existing third-party app.
- C. Use Power Automate to automatically send Forms Pro surveys.
- D. Create surveys in Dynamics 365 Marketing by using Questionnaire.
- E. Use Forms Pro to collect and analyze survey results.
Answer: C,E
NEW QUESTION 42
A company sells and maintains heating and air conditioning equipment. The company uses Dynamics 365 Field Service.
The company is evaluating Field Service Mobile for technicians.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide
NEW QUESTION 43
A company plans to deploy Dynamics 365 Sales.
Match each term to its definition.
Instructions: To answer, drag the appropriate deployment type from the column on the left to its definition on the right. Each deployment type may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 44
A company uses Dynamics 365 Finance and Microsoft Office products.
An external partner sales representative requests a list of available products.
You need to recommend a solution to provide the report.
What should you recommend?
- A. Use Management Reporter.
- B. Use the Vendor portal.
- C. Export the product list to Microsoft Excel.
- D. Use a third-party add-on.
Answer: C
NEW QUESTION 45
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 46
A company plans to implement Dynamics 365 Finance.
You need to ensure that users can only view menu options that are appropriate for their jobs.
Which permission type should you use?
- A. field-level security
- B. Office 365 Groups
- C. team security
- D. role-based security
Answer: D
NEW QUESTION 47
Dynamics 365 Sales supports which scenarios?
For each of the following statements, select Yes if the scenario is supported. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/re-open-lead-sales
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/use-sales-hub-on-dynamics-365-mobile
NEW QUESTION 48
A company need visibility into the frequency, number, and types of calls they receive at their customer support center.
You need to recommend a solution for the company.
- A. Customer Service Insights
- B. Data Manger
- C. Relationship Analytics
Answer: A
NEW QUESTION 49
A cable installation company is implementing Dynamics 365.
You need to recommend Dynamics 365 applications for the company.
Which app should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 50
A manufacturing of individual machines creates hands-on training for users.
You need to recommend a technology that overlays the machines with images while work on the machines.
Which technology should you recommend?
- A. Virtual reality
- B. Artificial intelligence
- C. Augmented reality
- D. Mixed reality
Answer: B
NEW QUESTION 51
A company plans to implement Dynamics 365 Sales to manage sales pipelines.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 52
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which tool should you use?
- A. Power B1
- B. Microsoft forms Pro
- C. Power Automate
- D. Management Reporter
Answer: A
Explanation:
Power BI is a power analytics tool that allows us to visualize data. We can create reports in Power BI using Dynamics 365 data.
Reference:
https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/how-to-connect-power-bi-to-dynamics-365
https://docs.microsoft.com/en-us/power-platform/admin/use-power-bi
NEW QUESTION 53
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For more info read reference:
Microsoft learning site Microsoft Dynamics 365 Fundamentals (beta) Introduction to Dynamics 365 Marketing
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The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.
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